Resource centre

Useful areas

Request by phone

If you would like to request copies of guides to be sent to you, please call us on the numbers shown below. Most guides are also available in large print, Braille, Welsh and audio cassette - just ask when you call. If you order two or more different leaflets, please note that they may not arrive at the same time.

Ref Guide name Phone number Lines open Charge

PC1L Pension Credit - pick it up it's yours 0845 6 065 065
Textphone 0845 6 064 064
7am to 11pm, every day Local rates

PM1 A guide to your pension options 0845 7 31 32 33
Textphone 0845 604 0210
24 hours, every day Local rates

PM2 State Pensions: your guide 0845 7 31 32 33
Textphone 0845 604 0210
24 hours, every day Local rates

PM3 Occupational pensions: your guide 0845 7 31 32 33
Textphone 0845 604 0210
24 hours, every day Local rates

PM4 Personal pensions: your guide 0845 7 31 32 33
Textphone 0845 604 0210
24 hours, every day Local rates

PM5 Pensions for the self employed 0845 7 31 32 33
Textphone 0845 604 0210
24 hours, every day Local rates

PM6 Pensions for women - Your guide 0845 7 31 32 33
Textphone 0845 604 0210
24 hours, every day Local rates

PM7 Contracted-out pensions - Your guide 0845 7 31 32 33
Textphone 0845 604 0210
24 hours, every day Local rates

PM8 Stakeholder pensions - Your guide 0845 7 31 32 33
Textphone 0845 604 0210
24 hours, every day Local rates

PM9 State pensions for carers and parents - Your guide 0845 7 31 32 33
Textphone 0845 604 0210
24 hours, every day Local rates

PG1 Pensioner's guide: Making the most of government help and advice 0845 6 065 065
Textphone 0845 6 064 064
7am to 11pm every day Local rates

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GL22 Tell us your comments and complaints 0845 7 31 32 33
Textphone 0845 604 0210
24 hours, every day Local rates

PSCUST1 The Pension Service Customer Charter 0845 7 31 32 33
Textphone 0845 604 0210
24 hours, every day Local rates

RM1 Retirement 0845 7 31 32 33
Textphone 0845 604 0210
24 hours, every day Local rates

SERPSL1 Important information for married people - Inheritance of SERPS
Contact your local pension centre

PMS1 Stakeholder pensions: A guide to registering as a stakeholder pension scheme provider 0845 7 31 32 33
Textphone 0845 604 0210
24 hours, every day Local rates

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PME Stakeholder pensions: a guide for employers 0845 7 646 646
Textphone 0800 959 598
8am to 8pm Monday to Friday and 10am to 1pm Saturday Local rates

CPF1 Take part in combined pension forecasts 0870 010 1684 9am to 5pm Monday to Friday National rates

CPF2 A guide to combined pension forecasts 0870 010 1684 9am to 5pm Monday to Friday National rates

NP46 A guide to State Pensions for financial service providers 0845 7 31 32 33
Textphone
0845 604 0210
24 hours, every day Local rates

WFPL1 Your guide to Winter Fuel Payments 2004 0845 601 1562
Textphone 0845 601 1107
7am to 11pm every day Local rates

WFPL1A Stay somewhere warm this winter poster 0845 601 1562
Textphone 0845 601 1107
7am to 11pm every day Local rates

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